FAQ & Site Info
Terms of Service
Returns & Exchanges14 Days Returns Policy for Refund, Exchanges and Resizing
All our products are all finely crafted and produced with extreme care. All finished products have undergone very straight and detailed quality check. We are proud to offer the quality that surpasses customers’ expectations. We want you to be absolutely satisfied with your purchased jewelry; however, if you are not completely satisfied with your purchase, you may return the item for either a refund, resizing or exchange within 14 days from the date of receipt of the goods.
Our 14 Days Return Policy gives you abundant time to consider your purchase. If for any reason you are not satisfied with the quality of the jewelry, you can return any non-engraved, unworn item(s) in its original condition and packaging within 14 days from the date of receipt for a refund or an exchange. The restocking fee for refund or exchange is 20% of the purchased price of the item(s) and shipping, order administration and handling fees are non-refundable, if applicable.
If there are any free gifts with the purchase, they must be returned with the products which are to be refunded too. When we receive your returned item, it will be reviewed by our Quality Assurance department. Once and it is accepted, your refund will be processed in just a few business days.
Resizing
Resizing of all the rings purchased from JustTungsten.com are possible and a charge will be applied. The exact cost may vary, depending on the scope of re-sizing and the complexity of the different models. Additional Shipping and handling are to be incurred too.